Terms & Conditions
Effective Date: [05/08/2025]
Welcome to www.comfortly.in (“Website”), operated by COMFORTLY, a brand owned by PRITAM GLOBAL VENTURES (“we”, “our”, “us”). Please read the following terms and conditions (“Terms”) carefully before using the Website or placing any orders.
These Terms, along with our Privacy Policy, govern your access to and use of the Website and the services/products offered. By using the Website, you agree to be legally bound by these Terms. If you do not agree, please refrain from using the Website.
1. Eligibility to Use
By accessing and using this Website, you represent that you are at least 12 years of age and legally competent to enter into a binding contract under Indian law. If you are using the Website on behalf of a company or other legal entity, you represent that you are authorized to bind that entity to these Terms.
2. User Account and Registration
- To access certain services or make purchases, you may be required to register and create an account.
- You agree to provide true, accurate, current, and complete information and maintain its accuracy.
- You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account.
3. Products and Orders
- Product Descriptions: We strive to ensure accuracy in descriptions, images, and pricing. However, we do not warrant that all details are complete, reliable, or error-free.
- Availability: All products are subject to availability and may be withdrawn at any time.
- Order Acceptance: Your order constitutes an offer to us. We reserve the right to accept or reject any order without providing a reason.
- Cancellations: Orders may be canceled or modified only before dispatch. Once shipped, returns are subject to our Return & Refund Policy.
4. Pricing and Payment
- All prices are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes (as mentioned on product pages).
- We accept multiple payment modes, including credit/debit cards, UPI, wallets, and cash on delivery (COD).
- COD may carry an additional handling charge.
5. Shipping & Delivery
- All prices are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes (as mentioned on product pages).
- We accept multiple payment modes, including credit/debit cards, UPI, wallets, and cash on delivery (COD).
- COD may carry an additional handling charge.
6. Return, Refund & Exchange
- Please refer to our Return and Refund Policy available on the Website.
- Products must be unused, in original condition and packaging, and returned within the time frame stated in the policy.
- Refunds will be processed via the original payment method, within 5–7 business days of approval.
7. Privacy and Data Protection
- We value your privacy and handle your personal data in accordance with the Information Technology Act, 2000, and IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
- Please review our Privacy Policy to understand how we collect, store, use, and protect your data.
8. Intellectual Property
- All content on the Website—including images, logos, product designs, trademarks, and text—is the exclusive property of COMFORTLY or its content suppliers and is protected by applicable intellectual property laws.
- You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
9. Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations;
- Post or transmit false, misleading, or offensive content;
- Interfere with the Website’s security or functionality;
- Use the Website to harass or harm others.
10. Limitation of Liability
To the maximum extent permitted by law, COMFORTLY and PRITAM GLOBAL VENTURES shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of or inability to use the Website;
- Any unauthorized access to or alteration of your data;
- Any third-party conduct on or via the Website.
11. Indemnification
You agree to indemnify and hold harmless COMFORTLY, PRITAM GLOBAL VENTURES, and its directors, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Website or breach of these Terms.
12. External Links
The Website may contain links to third-party sites. COMFORTLY is not responsible for the content or privacy practices of such websites and encourages you to read their policies.
13. Security Measures
We implement reasonable security practices and use encryption, secure servers, and access control to protect your personal data. However, we do not guarantee the security of any data transmitted over the internet.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Barasat.
15. Modifications to the Terms
We reserve the right to revise these Terms at any time without prior notice. Changes will be effective once posted on the Website. You are advised to review these Terms periodically.
16. Contact Us
For any queries regarding these Terms, please contact:
COMFORTLY
A Brand of PRITAM GLOBAL VENTURES
Website: www.comfortly.in
Email: [sales@comfortly.in, care@comfortly.in]
Phone: [+91 9933055545]